Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. Expedited orders recieved before 1:30 CT M-F ship the same day. You will receive a confirmation email once your order has been shipped.
Shipping Methods:
We offer various shipping options to ensure your order reaches you promptly. These include standard shipping, expedited shipping, and overnight delivery. Shipping methods available will be displayed at checkout.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and the shipping method selected. Free shipping may be available on orders over $75.00.
Delivery Times:
Estimated delivery times vary based on your location and the shipping method chosen. Standard shipping typically takes [5-7 business days], while expedited shipping may take [2-3 business days]. Please note that these times are estimates and can vary due to factors outside of our control.
International Shipping:
We currently do not offer international shipping.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Issues with Orders:
If you experience any issues with your order, such as missing or damaged items, please contact our customer service team at mbeckwith@raindropskincare.com within 7 days of receiving your order.
Thank you for choosing Raindrop! We appreciate your business and are here to assist you with any questions regarding your order.